Quote:
Originally Posted by kenschunk
No matter what the number is, it's still more than the Sony store will give you, which is exactly zero. I can't even get them to give me credit for a book that was left in my shopping cart at the change to ePub, and wasn't available when I purchased it. Their answer is "well, someday you'll be able to download it, and we don't allow ANY refunds".
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If I buy an e or p-book that I don't enjoy, then I think that is my fault.
However, I had a book with a very poorly rendered diagram in it which I thought was material to the plot. It took some effort to find someone senior enough to be able to show initiative, but when I did they were very decent about it. I make a $2.01 profit, and was told to keep the eBook to see if the ePub version fixed the problem (it didn't). I effectively enjoyed a sub-standard book for free. They gave me a voucher which I had to spend quite quickly in the Sony Bookstore, but I thought it was a fair solution.
It took some legwork though!
amjb