Quote:
Originally Posted by superhero
My real concern apart from the deafening silence is the complaints I hear about customer service and product support for their existing products.
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When I had a problem with my DR, customer service helped me very quickly, so there are also good things about the customer service. On this (and other) forum we seem to all react like 'normal people' venting/releaving our frustation, but forget to tell the good things. So do not forget that there are also positive things regarding iRex and the DR1000.
(Although the silence on the delaying of the DR800 and new firmware releases for the DR1000, does not help very much in seeing the good things ...)