Quote:
Originally Posted by kenschunk
No matter what the number is, it's still more than the Sony store will give you, which is exactly zero. I can't even get them to give me credit for a book that was left in my shopping cart at the change to ePub, and wasn't available when I purchased it. Their answer is "well, someday you'll be able to download it, and we don't allow ANY refunds".
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I don't get this. How was it in your shopping cart but not available when you purchased it?
If you are saying that you paid for the book but it wasn't downloaded to your computer after you paid, then you should not be asking for a refund, but rather, for the book.
If they are saying they don't have the book (maybe because it hasn't been converted to epub yet) and won't give you back your money, call your credit card company & contest the charge. Tell them you paid for the product but Sony refuses to deliver the item you bought, or to refund your money. You'll get your money back.