Thread: PRS-500 upgrade relay for a Canadian
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Old 12-15-2009, 11:24 PM   #16
AprilHare
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Device: Sony Reader PRS-T2
Quote:
Originally Posted by HiWire View Post
Hey gang,

I just called Sony Customer Support in Canada (1-877-899-SONY) and got useful information from Alex.

He says that you can send your PRS-500 to the following address to get the firmware upgrade:

Sony Toronto Factory Service Centre
211 Placer Court
Toronto, ON M2H 3R6
Canada
Telephone: 1-877-899-7669

They will send your PRS-500 back, free of shipping charges.

Since I live in Toronto, he said it was also possible to bring the unit to the centre and have the firmware upgraded while I wait.

Cheers,
HiWire
Well that's good to hear
Maybe they'll let you watch the firmware being applied, that way you could tell us more about how the firmware upgrade is applied..
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