Thread: My PRS-500 came back today!
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Old 12-15-2009, 09:04 AM   #31
AprilHare
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Posts: 2,981
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Join Date: Apr 2008
Device: Sony Reader PRS-T2
Just rang them and thanked them!
Quote:
Originally Posted by AprilHare View Post
I haven't discharged it yet! It's been a couple of days now since recharge. Still full bars.
--
Just used it again, a bar dropped. 1 bar in two or three days?
I spoke to the people at Laredo Customer Satisfaction (toll free number via Skype) to thank them They repeatedly got my work number confused with some person named Charles... took three repetitions to get my work number across! I mentioned the memory stick sometimes taking a while to be recognised when plugged in. (No, I'm not expecting a crack force of Sony programmers to jump on it; at least it's being recognised!)
I mentioned the time taken to discharged and they stated it was working.
I thanked them profusely for sending me my Reader back upgraded
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