Thread: Classic D.O.A.
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Old 12-14-2009, 08:53 PM   #12
kindlekitten
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Posts: 13,368
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Join Date: Sep 2009
Location: The Olympic Peninsula on the OTHER Washington! (the big green clean one on the west coast!)
Device: Kindle, the original! Times Two! and gifting an International Kindle
Quote:
Originally Posted by KMWing View Post
I left it on the charger for 4 hours, it did not charge and the light did not come on. So once again I called the support folks. After numerous holds they reluctantly decided I had a bad unit. They gave me two options. Send it back and they send a new one or give them a CC number and they will send one right away then I send the old one back and they cancel the CC. I chose to do it the quick way and gave them a CC number. The guy said he was sending instructions via e-mail right away. That was almost 1 hour ago and I have not received one yet.

I hope I receive the replacement this week... more to come.
wait! what!!!????

they want you to buy an brand new one to replace the defective one!!!???

whoooo boy!
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