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I left it on the charger for 4 hours, it did not charge and the light did not come on. So once again I called the support folks. After numerous holds they reluctantly decided I had a bad unit. They gave me two options. Send it back and they send a new one or give them a CC number and they will send one right away then I send the old one back and they cancel the CC. I chose to do it the quick way and gave them a CC number. The guy said he was sending instructions via e-mail right away. That was almost 1 hour ago and I have not received one yet.
I hope I receive the replacement this week... more to come.
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