Quote:
Originally Posted by perrinjcat
First off, Robert, thanks for the offer of assistance from Astak. It is good to see the comments regarding your help on here are certainly accurate.
Secondly, I have had no problems with my EZ reader since I switched to epub. I used calibre to convert them to mobi so maybe that was the issue (although I used it to convert to epub and they work great). Plus, having used both, I prefer epub so no harm done.
Given the fact everything seems to be working fine (and, yes, Robert, it does turn on when I plug it in so my cable is good), I think the device is fine. Likely, the cause was user error 
Thanks to everyone for their assistance |
Dear Perrinjcat:
Keep purring!!
We are very glad that you are here on our little designated Astak forum and we want everyone happy. This should be different than where you buy the device and the company says: "we have your money now go away". At Astak we are constantly trying to bring out better devices. We are not well known yet. We need word of mouth and others seeing that Astak exists. It is important to us that our customers are also our embassadors.
So... I keep trying to ensure your device gets better and better and that new models do not mean we lose sight of the "older" models.
I appreciate that you posted and I am glad you are here!!