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Originally Posted by dalderton
I wish I didnt use Windows at all as well. I wiped the laptop and reloaded Windows XP reinstalled ADE and got exactly the same result with the error message.Very frustrating. I can only think that it is at the Adobe end of the business or something is corrupted in the PP.
On the Linux setup I tried what you suggested and mounted the drives then started ADE but no joy. I can take a file from outside the ADE screen and drag it to the Library successfully but not the other way and the PP does not show on the ADE page, I am using the latest Debian based version of Puppy Linux. May I ask what distribution you are using?
Regards Dennis
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Dennis, I am using Ubuntu. Well looks like ADE has an issue with the PP. Connect the PP (Linux or Windows, doesn't matter) and in the root of the on board memory there is actually a hidden folder created by ADE called .adobe-digital-editions. It contains 2 .xml files that has device information and authorisation for ADE. I suggest delete that folder (or the xml files inside), disconnect the PP and turn it off then on, and reconnect it to ADE and reauthorise the PP.