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tscharf · 12-12-2009, 11:39 AM

I think this 3.1 version of the software is a nightmare. I purchased two books last night and only one downloaded. Customer support tells me that some of their books have not been converted over to the new format yet, so I should keep trying everyday and eventually the book will be converted and can be downloaded.

I also con't get the library to synch with my PRS-600 any longer. The customer support solution? Turn of synchronization and drag the books from the library to the reader.

Sounds to me that someone had a deadline to get the new software and ebook format out to the public and was afraid to say "it ain't quite ready yet."

I'm just about ready to post my PRS-600 on Ebay and buy a different device.

12-12-2009, 11:39 AM	#47
tscharf Junior Member Posts: 1 Karma: 10 Join Date: Dec 2009 Device: prs-600	I think this 3.1 version of the software is a nightmare. I purchased two books last night and only one downloaded. Customer support tells me that some of their books have not been converted over to the new format yet, so I should keep trying everyday and eventually the book will be converted and can be downloaded. I also con't get the library to synch with my PRS-600 any longer. The customer support solution? Turn of synchronization and drag the books from the library to the reader. Sounds to me that someone had a deadline to get the new software and ebook format out to the public and was afraid to say "it ain't quite ready yet." I'm just about ready to post my PRS-600 on Ebay and buy a different device.