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Originally Posted by NatCh
That, Roy, is an excellent question. I wish we knew the answer to that one.  |
I think the thinking is that many people will forget where they put a book and blame Sony for the lost book. Remember all the stories you have heard of the people who have all of their documents in "My Documents" and have to go through 10 pages of file names to find the letter they wrote that morning. I believe it is easier for them to put up with our comments than it would be to put up with hundreds if not thousands of people calling in and asking where their books are (or even worse for Sony, returning the Reader because the books they put on the Reader are gone.)