Just purchase one of the new epub format books from the new ReaderStore. Everything was fine -- new 3.1 software, book purchase, etc. -- until I went to download it to my Reader. Says I have an "unauthorized" device (even though my reader has been authorized since 2007) and I need to enter my Adobe ID and password. Which it doesn't recognize, so I can't download to my Reader. Transcript from my chat with Sony support.
Erin_ > I'm sorry that the books are not being downloaded. The eBook Store is under upgradation. So, please wait for 9 to 10 hours for the upgradation to complete.
Brooks > The book downloaded to my computer just fine. I just can't download it to my Reader, even though it has already been authorized.
Erin_ > You can download the book after 9 to 10 hours as eBook Store is under upgradation.
Brooks > I'll try again then. Thanks.
Erin_ > You're welcome. It has been a pleasure to assist you. Bye and take care.
Wouldn't you think they'd have all this worked out
before launching the "upgradation"? So much about this is so wrong.
