Quote:
|
Originally Posted by Meanballer
Okay..........
I just spoke to a Level 2 Tech Support person. The issue did NOT surprise him. He explained that the reader is prone to hangs when the battery is low. It can manifest itself in a variety of ways, including what happened to me - which was an attempt to use the reader after a couple/few weeks of inactivity. Even though the inactivity had been preceded by a full charge, there is battery drain even when the reader isn't powered on. So with a low battery, the system tried to reboot but couldn't finish.
As soon as I had gotten into the office where my charger was, by the way, I plugged in the AC and did a soft re-set with NO problem.
So it appears that this is a power management issue and Sony needs to post some Troubleshooting advice on their site, as three different techs advised me to send my unit into for repair, when a simple solution to a known engineering issue existed.
|
Guys this was a life saver, I never thought of plugging it in, by my story is a bit wierder (SP?). I was reading on the plane last night and the reader was completely charged last week. I was reading a Stephanie Plum book (which make me laugh) and got to the last page and it locked up. Some wierd numbers/chars on the screen, I have seen this on every chapter so I figured it was a graphic that was just converted to numbers and letters no big deal. Well it wouldn't turn off? It just sat there, and earlier in the flight I would turn to page 280 and the reader reset, it did this 3 times, but I go to 281 backwards and it worked fine? Hmmm, so it stays with this letter/num page all night, and this AM it's still there. I get on here read your post and figure powering it might help. this was after repeated hard resets, soft resets, etc.. Nothing, so I plug it in and in 2 seconds the thing reboots.
Is it me or does it seem like the battery doesn't last near as long as it used to, and no way does it get 5000 page turns or whatever it does. Alsmost have to take a charger with me on trips now
...
But again this site is a life saver. I have already been with out my reader for a bit due to a broken screen, I didn't want to send it back again.
Cya