View Single Post
Old 05-12-2007, 11:37 AM   #82
fishman69
Enthusiast
fishman69 began at the beginning.
 
Posts: 37
Karma: 10
Join Date: Apr 2007
Location: Brooklyn, New York
Device: Sonys - 500, 505, 900, T1; Kindles - 2, 3; Nook - Touch
Quote:
Originally Posted by fishman69
They do seem to be VERY disorganized. I ordered a red pouch on April 16, presumably with the hard flap. I ordered by phone and the woman who took my order seemed confused by it. They charged my credit card on April 18, but only for $39.00. When I had heard nothing further by the end of April, I sent an email asking what was happening. I received a phone call from a woman who said that they were about to start making it. I pointed out that I had been charged $5.00 less than I expected, and that I DID want the flap. On May 2 they charged my credit card an additional $5.00. I just received the pouch and it is fine EXCEPT that it does not have the flap!!! I just sent an email saying that I am rather unhappy and asking how they will rectify the problem. I will see what happens and report back.

What I did receive seems to fit quite well over the Sony flap.

Harvey
Well, I received the replacement pouch yesterday and it is correct. I shipped the wrong one back, in a padded envelope first class mail. Cost $0.87 postage plus the cost of the padded envelope.

Harvey
fishman69 is offline   Reply With Quote