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I actually have a bad experience with Mighty Bright myself. I ordered a few lights, including a pewter carabiner from them and they sent me the silver. After taking pictures (along with the invoice which specifically indicated pewter), I emailed it to them and have never received a reply.
Before that though, they seemed pretty prompt about responding to my emails.
If only there were better lights available, I would probably not bother buying from them again.
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