Thread: Classic eBook Purchase Problems
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Old 12-10-2009, 09:41 PM   #3
qpid360
e-reading :)
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Posts: 30
Karma: 10
Join Date: Sep 2009
Location: Pasadena, CA
Device: Sony Reader Pocket Edition, Barnes & Noble nook
I tried the suggestion to delete the book manually while connected. However, after downloading it again, it still does the same thing.

edit: been on the phone with tech support for 40 minutes. no solution. i asked for a refund and i was told that since my iphone can read the book fine, they can't give me credit. i told them that's what i got the nook for and don't use a phone to read a book. kinda defeats the purpose of me spending $259 for their device.

absolutely ridiculous

so far, i'm very disappointed

edit 2: refund was approved but now i would have to purchase the book again just to see if the problem will still occur. major fail in b&n's part seriously.

edit 3: omg. a hard reset finally did it. i told tech support that i should try that because it seemed the nook was reading from a cached file rather than the newer file, but i was told not to. pisses me off when u think of solutions and tech support can't.

Last edited by qpid360; 12-10-2009 at 10:25 PM.
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