They are complaining about the fact that the iREX promise a lot, but never fixed known issues like the short battery life (not working energy management) and the not working wake-up function. Despite the problems iREX did stopt he development of the iLIAD.
The most recent complains are about the fact that iREX has announced that they won't support the ePUB format on the iLiad. According to the complaining users with this decision the product is end of life. They are angry because they paid a lot of money as early adopters for such a short time of usablity.
It seems iREX now finally admits its mistake and compensates the complaining dutch customers with a good replacement.
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