Quote:
Originally Posted by sigmax
lilac_jive,
My other ebook reader, which I regretfully sold, is a SONY PRS505 and it does NOT display this issue over the sun.
I think that you are too easily dismissing the point that it is a faulty screen, and is contrary to the specifications in the sony website (read under direct sunlight).
In my case, there is no shadow that fixes it. Correction: The only shadow is to get the reader 180° off the sun. No other angle would fix it.
AND ALSO it almost entirely smears the text (and in streaks). Is extremely difficult to read.
I don't know about OTHER readers. I would like to read about firsthand experiences, and some pictures, but as I said, EVEN if it happens on other readers, it is a problem. These little gadgets are too expensive, for us to accept such things. The screen is central to the usage of the reader. A faulty screen pretty much negates its usage.
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Oh I didn't say it wasn't a problem, just pointing out that I have the same issue and I work around it. My mother has a 505 like mine but hers displays no problems. My other point was that it's not exclusively a Sony problem. If you search on here just for "sunlight" you should see quite a few threads on the topic. I do know that the Kindles that displayed this problem were easily returned, but some people had to replace up to three units. I have a hard time getting mad at the device maker since they did spend a ton of money on the eink, and to have to go through the time and money to replace users units probably sucks. Eink should have done a much better job quality checking.
But since you unfortunately are pretty much stuck, here's what I do. When I was in the Bahamas luckily in the morning the sun was behind me when I was facing the beach. So I would just angle myself so my head shadow would cover the screen, or use the flap for the case to create a shadow. In the afternoon it wasn't a problem because the sun was coming from another way. I've seen the same problem even in the winter, so it's pretty clear it's not heat. Likely though (from your description) your's must be more sensitive. I know mine gets to the point where it is unreadable, but that is in direct sunlight.
And finally, in regards to international support, you're really only going to get it in the country you bought it in. There are few Sony Reader repair centers as it is.