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Originally Posted by Azayzel
Sometimes, and for the average user, it's best to simply buy the all-in-one package you can pick up from the local Best Buy, Circuit City, CompUSA, et al, that way it can a) be returned easy or b) purchased cheaper than you can put one together.
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Well, that's the next sad part of the story. In the US, at least, Circuit City charges a 15% restocking fee for returned computers, and it doesn't matter what the reason for the return is! They claim that the manufacturer won't take returns for any reason (just exchanges, I suppose, and even then it's probably only for refurbished ones), so the store has to sell the fixed one as open box or refurbished stock. After being a bit tough on the store manager, I got that restock cut in half, but it was still painful, especially when I tried so hard to make it work and it didn't seem like it was my fault that they designed it so badly. So I don't plan to buy any computers from retail at stores with restock fees again, unless there's a darn good reason.
My Dell has been great, so I suppose I should stick with what works. I'll have to check, but I think shipping charges are the only problem if you have to return to them. Plus, I can get whatever I want already added to it. That may be my best answer (as my top criteria at the moment is that I don't have to spend time on it).