Quote:
Originally Posted by kindlekitten
you know what? all I have is the anecdotal evidence from this board. maybe they're all liars?
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I don't have to call those people liars. I read that they got the temp authorization. I had the same happen when I placed my pre-order... when I pre-order with other retailers (Amazon, Apple, Best Buy, etc, etc).
Quote:
Originally Posted by kindlekitten
as far as I know that is all of the evidence you have as well.
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Exactly my point. With a lack of evidence, you claim malice. My claim is that there are plenty of less malicious reasons for the same thing, and that lack of evidence is not enough to condemn a company for violating ethics.
Quote:
Originally Posted by kindlekitten
to me everything points to a company that got the big head and initiated a roll out before they were ready. that's corporate irresponsibility. right now this entire PLANET is suffering from a hell of a lot of corporate irresponsibility and just letting things slide. maybe I put the bar a little higher than you do. maybe I expect people to live up to their word.
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If a company is willfully polluting the atmosphere, our drinking water, and sending all its jobs overseas... that's one thing. But slipping a shipping date in the midst of an aggressive schedule to make it in time for Christmas shopping and a lawsuit smacking them upside the head? That's a different ballpark. Maybe enough to rethink doing business with, sure... but not what I'd consider boycott worthy, IMO (although I'd certainly boycott a company being irresponsible in ways that create a tragedy of the commons).
Quote:
Originally Posted by kindlekitten
it is quite obvious that we have different professional ethics. just move on
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There is a difference between
ethics and
performance. You are assuming that I tolerate B&N lying. I wouldn't. I just don't treat them like they did until I have evidence of that. Yes, B&N underperformed here, made mistakes. Perhaps that is enough for some people to say "that's not for me", and that'd be just fine. But that isn't what you have been saying. You've been accusing B&N of intentionally misleading and lying to potential customers.
My own foray into the world of big business has afforded me an interesting view: one where an entire company can be condemned by the actions of one stupid employee making a miscalculation, or just outright bad judgement. And no, I've not seen these folks keep their jobs afterwards. Trust is an important thing, even in the business world, otherwise business partnerships could never work. And even Microsoft lives and dies by their business partnerships in the end.