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Originally Posted by kindlekitten
it took them NUMEROUS emails and direct questions at the B&N forum to admit that the lending was only once EVER!!!! I came extremely close to ordering the nook prior to that, and I know I am not the only one. that is indeed a preverication.
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The information was available from articles on the nook within 24 hours of the announcement (including the WSJ article discussing it posted the day after the press announcement). This is very likely a case of the right hand not knowing what the left hand is doing (very common in larger organizations). Again, without evidence of intent, there isn't evidence of a lie here.
Quote:
Originally Posted by kindlekitten
see those skis on my feet? I ordered them prior to an event my ski school takes in Canada periodically. I was signed up for several training clinics and was spending a good deal of money on making sure they got to me in time. I waited and waited, my car pool got here and I just had to go without those skis. I was terribly terribly upset. literally as we were leaving the driveway the UPS truck met us. I had to have my bindings mounted at the ski area but I had them. the manufacturer met their promise and got those skis to me when they said they would. to break that promise is a lie. "shipping date November 30th".... that's a promise. go back and look at all those fine folks whose credit cards have been charged based upon a ship date.
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Point me to someone who actually got their CC
charged rather than the temporary authorization. Under the law, they can do the authorization, but they can't actually charge until they are shipping the product (I think the window is 5 days or so that you have to ship a product after charging it, depending on local law that governs the region your company operates in). I've not seen reports of people getting charged on the 30th for product that didn't ship.
This lovely logical fallacy is one I enjoy: Affirming the consequent. You claim that because they broke a promise, it was a lie. Now, you have some overlap that yes, a lie can mean you intend to break a promise, but it doesn't mean that breaking a promise = a lie. If I promise to meet you at 5pm somewhere, and get hit by a truck walking over there, it doesn't mean I lied. I may have broken the promise due to circumstances only partially under my control, but the missing thing is the intent.
Quote:
Originally Posted by kindlekitten
if you are part of a roll out team, you have your i's dotted and your t's crossed. it's akin to writing a check. you don't issue a check without their being the corresponding funds in the bank. you don't promise the delivery of goods without having them in hand. that is beyond manufacturing delays, pending court cases, that means LOOK AT THAT WAREHOUSE!!! IT IS FULL OF NOOKS READY TO SHIP! this isn't the little engine that could "can you deliver those nooks little engine?" "I think I can, I think I can." this is business. if you are playing fast and loose with the details, or lying or prevaricating, if you are in business, you deserve to be called on it.
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Using your own example here: if I have a warehouse full of product ready to ship, does it mean I can actually ship if I have a lawyer and judge telling me I can't or I face stiff fines? Does it matter if I have the stock in hand or not if I am prevented (for whatever reason) from sending out that stock?
Again, you continually state your claim that they are lying without providing the required proof that the lie happened. If they are indeed lying, sure, they deserve to be called on it. But give us the
proof of the lie, which is to say, the intent.
This is similar to the distinction between manslaughter and murder. Say for the sake of argument in an act where I throw knives at a spinning board where my lovely assistant is strapped to that same board... and I manage to hit them in the chest and they bleed out, well, that is just tragic. But what makes murder (a lie in this case) different from an accidental death that I am responsible for none the less is the intent. If I threw that dagger into their chest with the intent of making them bleed out, I'm a murderer. If I threw it and missed my real target (the balloon next to their chest), then I'm an idiot who made a really big mistake and made my poor assistant's family (the nook buyers in this example) really, really pissed at me.