Thread: Red Light - Freeze
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Old 12-01-2009, 01:54 PM   #42
Shaggy
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Posts: 4,293
Karma: 529619
Join Date: May 2007
Device: iRex iLiad, DR800SG
Quote:
Originally Posted by michael099 View Post
My reader froze up days ago. The reset button doesn't work. When connected to wall charger, the indicator is red, i/o amber as it should be.
The reader froze at the splash screen with irex logo. I have been unable to bring it back to life. I thought of discharging it, by leaving it there, waiting for a complete shutdown and expect a restart after that. But the logo is still there by now.

It seems to be more serious than I expected. Is there any way that I can restart it?
Thanks!
FYI, there was a similar thread posted recently to the iRex forums (not sure if it was from the same person). They were nice enough to update the thread and say that they got it fixed again with the following advice from iRex support:



- Remove all memory cards from the device (important !)
- Connect the DR1000 for 2 hours via USB
- Disconnect DR1000 from USB
- Press RESET gently for 5 seconds
- Start the device via Middle Bottom Sensor

Normally, your problem is solved after these steps.
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