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Good to see you here, BD. You've been selling my own wee house's titles (treebook and ebook) forever, so it's like greeting an old friend.
The problem has been with many smaller publishers that we set up early for ebooks (much, much earlier than the big boys) when they were still almost exclusively read on computer screens, for which PDF format was perfect. But since mobile phones and ebook-dedicated reading devices exploded onto the scene, PDF just doesn't hack the job any more.
At BeWrite Books, we're now working backwards through our entire catalogue to convert to other formats. As others here have mentioned, ePub seems to be setting a standard, but we must still provide alternatives even to that.
The problem is that it ain't as simple as pushing a button. Your other publishers must (like us, if they're serious) go back to the Word source material from which their PDFs were created, completely re-format, test and proof read. It's no mean task when you're talking many, many titles.
Best wishes and good luck. Neil
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