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Old 11-30-2009, 07:09 PM   #9
Robertb
Astak Director, Bus. Devl
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Not even Astak

Quote:
Originally Posted by jusmee View Post
I was just calling you out on your statement "BeBook do not monitor or have a rep on MobileRead Forum and Astak does". The fact that they have their own forum allows this statement to be factually correct, but at the same misleading, as they seem to have their own monitoring mechanism. Just because they don't monitor THIS forum doesn't mean they don't monitor and listen to their own customers. I could turn it around a make the statement, "Astak don't monitor the myBeBook forum and Bebook does" . You see, still true, but also misleading as to the support you can expect from either company.

disclaimer: I have never dealt with BeBook so I don't know how good their support happens to be, but then no company is perfect, not even Astak

Dear Jusmee:

I agree. I like Astak but they surely are not perfect. I like that we really fight hard to get better and we try harder than most. I do not like disjointed communication between Marketing and me. I spend more time on here explaining inept contest rules that could have been done much cleaner. So, I agree. Astak also has a ways to go to improve.
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