Quote:
Originally Posted by jusmee
Now be fair  - BeBook have their own forums at mybebook.com, and there are posts on there from "BeBook Support". |
Dear Jusmee:
I know! I know!! There is just no way I can write without someone saying I am predjudiced. I really do NOT know about what BeBook does or what support they have. While they are, I am sure, a great firm... we have almost no interaction or correspondence between us and the factory wants it that way.
Yes, I would also think that BeBook and us would be great friends and comrades. Like I say, I think they are fine people. I just have almost nothing to base that on So, being fair means laying it out as I see it. I just do not have any idea what BeBook offers in support and it may be wonderful.
I am only saying that IF your new Astak unit has a problem and you call for tech support with a BeBook Firmware Upgrade... we have NO knowledge of what they have or have not in that upgrade. It is likely marvelous... but we will not know.
I cannot be more fair than this.