Thread: Another Paint Issue
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Old 11-30-2009, 05:04 PM   #25
jusmee
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Quote:
Originally Posted by Robertb View Post
Dear Rob:

I did just catch your private mail and responded with a long-winded reply.

The wrinkled paint was a pain for you all and a horrible financial loss for Astak. STILL: we stayed with good Customer Service and took care of all.

The latest finding from the factory is that the leather case had chemicals in it that, when it touched the Pocket PRO paint, caused the wrinkling as the paint had not sealed. The cases themselves have been changed and lined completely now and the paint is sealed.
.
How do we recognise whether we have one of the new safe cases, or not ? Is it a different colour inside or something?
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