Thread: PRS-500 owners: Will you take advantage of Sony's upgrade/trade-up offer?
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Old 11-28-2009, 05:35 PM   #92
JSWolf
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Posts: 79,988
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Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
Quote:
Originally Posted by frank10 View Post
i checked and tracking shows it received on the 20th but sony says they havent received it
I had the same issue when I went to the repair form to check the status. So I called and was given the proper status. Sent in on Nov. 20 and returned on Nov 27. Would have been exactly a week if not for Thanksgiving.
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