Thread: I just got my upgraded PRS-500 back from Sony
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Old 11-28-2009, 08:02 AM   #61
batpuppy
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Quote:
Originally Posted by wyldkit View Post
UPDATE: I called the Laredo facility again today, and they put me on hold several times while they tried to figure out the status of my PRS-500. Eventually, they took my phone number and said they'd call me back when they figured out what had happened to it. That was six hours ago, and I've heard nothing. They had the UPS tracking number and knew it had been delivered, but they didn't seem to have any idea what had happened to it after that.

Think they'll send me a new one if it's lost for good?
Yeah mine was received at the docks in Laredo on 11/19/09 but so far its not in the repair system. I have emailed the repair center but so far got no information back from them on the status. I really hope its not lost or something.
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