Finally got it all sorted and have managed to download my first (DRM) ebook. My next step is to learn how to format the old Gutenberg ebooks

Should be much easier now there is all this great information on the forum.
There is one thing I noticed which may help newbies like me updating their connect software to the version I listed in the first part of this post. After the new software update finished downloading I followed the prompt and clicked install. This all seemed to go smoothly, however, when I checked for new updates it would restart the whole process and download the same update patch again. After several attempts (on two systems) I realised that if I unplugged my reader from the usb during the update process, all worked as it should.
This issue may have been discussed already in an earlier post, but I thought I’d mention it just in case.