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Old 11-25-2009, 09:02 PM   #45
wyldkit
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wyldkit knows what time it iswyldkit knows what time it iswyldkit knows what time it iswyldkit knows what time it iswyldkit knows what time it iswyldkit knows what time it iswyldkit knows what time it iswyldkit knows what time it iswyldkit knows what time it iswyldkit knows what time it iswyldkit knows what time it is
 
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Posts: 62
Karma: 2162
Join Date: Jul 2007
Location: Chicago, IL
Device: Sony PRS-500 (until I have enough Sony Rewards points for the PRS-300)
Quote:
Originally Posted by wyldkit View Post
Same here, except mine was received on the dock on the 20th. I called there on Monday (the 23rd), and they said they had it and would be working on it that day.
UPDATE: I called the Laredo facility again today, and they put me on hold several times while they tried to figure out the status of my PRS-500. Eventually, they took my phone number and said they'd call me back when they figured out what had happened to it. That was six hours ago, and I've heard nothing. They had the UPS tracking number and knew it had been delivered, but they didn't seem to have any idea what had happened to it after that.

Think they'll send me a new one if it's lost for good?
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