[Abelturd]

We're not on the same page here. His request is justified considering the Bookeen's customer support and customer relations habits, or the lack thereof. It's not possible to install pocketbook's FW illegaly, the full version of PB FW isn't freely distributable or distributed.
I'm positive about the fact that in a pocketbook service center you can have your cybook (sic) reflashed, I asked the guys at pocketbook via email. Why nobody's done that yet? Perhaps because the nearest service center is in Kiev and as Ukraine isn't part of the EU different issues with the customs fees arise, though I'm not sure, but the sole fact that I would have to tackle anything else, but the postal fee dissuaded me from doing so. If they had a service center inside of EU I wouldn't hesitate a frickin minute and my cybook would be off and dispatched to be reflashed with the awesome pocketbook firmware.