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Old 11-25-2009, 11:12 AM   #8
fbrII
F. BluDevil
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Posts: 428
Karma: 1152548
Join Date: Dec 2008
Location: St. Louis Missouri
Device: Pocketbook Inkpad3 pro, Kobo Libra, Kindle Paperwhite
Important Note!

I was just notified by InformIt that they are refunding my purchase. I did not request a refund and I admitted my mistake of not checking, so they deserve a lot of credit for performing above and beyond expectations.

While I don't feel any different about publisher's using DRM I do feel differently about InformIt and I will continue to buy non-DRM books from them (of which they have many) - despite my previous e-mail.

Cause, I guess good customer service deserves as much attention as restrictive publisher policies.

Amen
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