Quote:
Originally Posted by michael099
 My reader froze up days ago. The reset button doesn't work. When connected to wall charger, the indicator is red, i/o amber as it should be.
The reader froze at the splash screen with irex logo. I have been unable to bring it back to life. I thought of discharging it, by leaving it there, waiting for a complete shutdown and expect a restart after that. But the logo is still there by now.
It seems to be more serious than I expected. Is there any way that I can restart it?
Thanks!
Best Regards,
Michael 
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Just so you know, the reset button won't do anything visually. It won't clear the screen, even if it works and causes the device to shutdown. Try hitting reset and then the power button to boot it back up.