My reader froze up days ago. The reset button doesn't work. When connected to wall charger, the indicator is red, i/o amber as it should be.
The reader froze at the splash screen with irex logo. I have been unable to bring it back to life. I thought of discharging it, by leaving it there, waiting for a complete shutdown and expect a restart after that. But the logo is still there by now.
It seems to be more serious than I expected. Is there any way that I can restart it?
Thanks!
Best Regards,
Michael
