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Old 11-25-2009, 03:11 AM   #16
HarryT
eBook Enthusiast
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Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
Quote:
Originally Posted by darylbrayman View Post
I've had issues with Vista, ELB works on one machine and not on another. The best and easiest solution I've found so far is to down grade the Sony ELB software to Ver 2.5. I don't seem to have lost any features (i"m still using ver 3 on my XP machines), the only pain is the "there is a newer version library blah blah blah" message that keeps coming up, I just ignore it. Until Sony fixes the software once and for all I'll just used the dummied down ELB software. I plan on upgrading to windows 7 this week.
Quote:
Originally Posted by DougFNJ View Post
Call Sony Support, I had issues initially after doing the upgrade, they walked me through the whole way and didn't get off the phone until everything worked as it should. Windows 7 64 Bit here....

https://www.mobileread.com/forums/showthread.php?t=61990

Main thing to know which was VERY important was to delete the Kinoma files that were in 2 locations.
I'm afraid you're both missing the point. The problem being reported here has nothing whatsoever to do with the Sony eBook Library software, but is that Windows itself is not recognising the Reader as a mass storage device. That has got to be down to either:

- A problem with the USB port.
- A problem with the cable.
- A problem with the Reader.

Until the original poster can get Windows to recognise the Reader as an "external disk", any talk of the eBook Library software is pointless.
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