Thread: Round 4: Calling Sony Style re: PRS-500 Firmware upgrade
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Old 11-25-2009, 02:09 AM   #4
AprilHare
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Join Date: Apr 2008
Device: Sony Reader PRS-T2
Quote:
Originally Posted by AprilHare View Post
I had a bad feeling come over me last night so at about 12:20 AM AEDT (GMT+11) I rang Sony Style. I had them confirm my physical address and e-mail address. They had mangled both. - The phone line quality makes things difficult, and the man (couldn't get his name again..) wouldn't send me a test e-mail
He told me I will need to pay to get it back.
This isn't exactly what was indicated to me before, but I agreed to it - I really want my PRS-500 back!
I will confirm details once more late tonight, and ask how I will go about paying (if necessary).
It makes me wonder if they even gave me the right address!
Google Maps confirmed
10227 Crossroads Loop
Laredo, TX 78045
- but I got 10227 Crossroads Loop, Suite C from the man on the phone. Hope that was right too..
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