Quote:
Originally Posted by aegeus
This is my first device so I can't compare it to another brand. However, I can say I was expecting a better device for this amount of money; and it's mostly because of the software.
I do appreciate the efforts the producer company is putting on this device, especially it's a big plus for customer satisfaction for Robert to be here as the live representative. A customer always likes to be heard by the producer, and here it is.
However the software has a long way to go; and I can't understand how small issues can not be get rid of like bookmark problem, like .lit support or like more font sizes in every format; I believe these should not be big problems for a big company who tries to sell this device to whole world.
Everything is in the details; take for example the unwanted flash animation on the Astak website or the lack of release history for the firmware updates.
What I understand from the forum messages so far is that Astak in fact knows what we want from this device and they are trying to do so; however there's something going in "the factory" and they don't comply with whatever Astak tells them and apply their own agenda. I don't know whose fault is this but it is obvious that the "the factory" does not respond as it should. So we will still have these problems as long as the cooperation problem between Astak and "the factory" continues. May be Astak should employ it's own software programmers for the firmware instead of fighting with "the factory", I don't know.
The result is that I don't regret buying this device; but there's still too many things to do for sure.
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Dude! High five! *Smack* I totally agree 100% with everything yew just said!