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Originally Posted by Stinkfist
Ive tried different usb ports. although only the 2 front ones, I will try a back one when I get home. I do know the 2 front usb ports work as I have tried a variety of different devices on them.
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That could very well be the problem. Sometimes the front ports go through an internal USB hub, whereas the rear ports are directly wired to the USB controller. Definitely worth a try.
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I am going to try to use xp/vista compatibility mode, Although I have 64 bit premium. I am not sure if that has compatibility mode. I thought that was only on win 7 pro version.
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I don't think that'll make any difference - it mounts as a mass storage device, using exactly the same driver as, say, a USB memory stick does.
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If I can't get compatibility mode to work I may end up going to a sony store and see what they have to say.
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Given that it works on a different computer, I imagine they'll simply say that it's an issue with your PC which, unfortunately, it does appear to be. The PRS-600 certainly works on 64-bit Windows 7; I'm using it on such a system myself.