Thread: Kindle 2, can't get coverage in Canada
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Old 11-21-2009, 05:24 PM   #3
desertgrandma
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Posts: 14,270
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Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
Quote:
Originally Posted by Hookflash View Post
I just purchased a Kindle 2 and, so far, I've been unable to connect to Whispernet at all. The signal strength has been at zero, and changing location (i.e., going outside) doesn't seem to help. According to Amazon's coverage map, I should be able to connect (I live in the Cowichan Valley on Vancouver Island). I'm thinking either my Kindle is defective, or coverage is temporarily down in my area, or Amazon's coverage map is wrong. Any ideas?

P.S. Also, my Kindle arrived unregistered, despite the fact that it was not ordered as a gift. Is that normal?
Here is your Canadian kindle support page. Cick on "contact us" at the right.

http://www.amazon.com/gp/help/custom...deId=200127470

They can either troubleshoot the problem, or walk you thru it, or replace the kindle.

Let us know how you fare.
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