Quote:
Originally Posted by kilohertz53
Me, too. UPS confirmed delivery; Sony Service knows nothing about it. I'm picturing a loading dock at the Laredo repair facility with hundreds of boxes containing PRS-500s, and nobody is sure what to do with them.... 
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Same here. The Sony guy said they have it but their repair website was behind in updating the status but it would be corrected in 12 hours. That was 24 hours ago and still no change.