Thread: Final Round 3: Calling Sony Style re: PRS-500 Firmware upgrade
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Old 11-20-2009, 08:17 PM   #4
AprilHare
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Join Date: Apr 2008
Device: Sony Reader PRS-T2
Quote:
Originally Posted by igorsk View Post
So they will even pay for shipping back?
Yes, that is what they indicated.
Quote:
Originally Posted by ould View Post
So you only have to pay the shipping to the US? Sony will cover it coming back? I may be interested in that method, I want to update my reader but I am in Canada and shipping wouldn't be too bad from here to the US, a few bucks at most. What number did you call? any other important details?
Apologies, forgot to give you number: 866-962-7669
You will be on the phone with them a fair amount, be prepared.
Also, be sure to offer to pay shipping.
Last edited by AprilHare; 11-23-2009 at 02:28 AM. Reason: Moar
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