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Old 11-19-2009, 10:04 PM   #5
jusmee
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Posts: 1,047
Karma: 203682
Join Date: Oct 2009
Device: Libre 2
Quote:
Originally Posted by Robotech_Master View Post
For some reason I can't get my EZReader to connect to my computer's USB. I've tried two different ports, I've tried it with the power off and on, I've tried resetting it with the button in the back. Nothing works. It starts charging, but I don't get the "press Enter to connect" dialogue.

Any advice?


Make sure the cable is properly plugged into the reader. The fit is quite tight, and the plastic around the plug hits the overhanging top edge of the case. It has to slide under this to seat properly.
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