MobileRead Forums - View Single Post

dickon25 · 11-18-2009, 03:21 PM

I recently bought two Adobe ePub books from Books on Board. They were new releases which I had advance-ordered (K.J Parker's 'Shadow' and 'Colours in the Steel' if anyone's interested!).
When I transferred them to my 505 the formatting was dreadful - the base font was so small I couldn't see it and when I increased it to something readable there were acres of white space and no justification.
I can't fault BoB's customer service - they were excellent and re-credited my account - but their explanation was interesting:

"We have not received any replacement files from the distributor for these titles. The formating issue is caused by Adobe file construction standards that predate the Sony frmware upgrade allowing for support by the device. We have made the distributor aware of the issue and requested that they inform the publisher of these titles........"

Since the books had only just been published I find it strange that the file construction predates the Sony upgrade. I am now deeply hesitant about buying any more Adobe ePub!

Has anyone else had similar problems?

11-18-2009, 03:21 PM	#1
dickon25 Groupie Posts: 199 Karma: 818 Join Date: Jul 2008 Location: UK Device: Sony PRS-505. Pocketbook Inkpad 840	Adobe ePub and the 505........ I recently bought two Adobe ePub books from Books on Board. They were new releases which I had advance-ordered (K.J Parker's 'Shadow' and 'Colours in the Steel' if anyone's interested!). When I transferred them to my 505 the formatting was dreadful - the base font was so small I couldn't see it and when I increased it to something readable there were acres of white space and no justification. I can't fault BoB's customer service - they were excellent and re-credited my account - but their explanation was interesting: "We have not received any replacement files from the distributor for these titles. The formating issue is caused by Adobe file construction standards that predate the Sony frmware upgrade allowing for support by the device. We have made the distributor aware of the issue and requested that they inform the publisher of these titles........" Since the books had only just been published I find it strange that the file construction predates the Sony upgrade. I am now deeply hesitant about buying any more Adobe ePub! Has anyone else had similar problems?