MobileRead Forums - View Single Post - PRS-500 owners: Will you take advantage of Sony's upgrade/trade-up offer?

Stu Segal · 11-18-2009, 07:46 AM

On October 12, thinking Sony was never going to upgrade my PRS-500, I purchased a PRS-600 Touch so I could have access to the new formats.

Thinking this was what I was going to have to use, I ignored the fact that the touchscreen has way more glare than the PRS-500, that the navigation is horrible, that the clock (which I thought would be a nice feature) was always several clicks away when reading and that unless very careful the touchscreen would show fingerprints. I also ignored the reality that the book really can't be read "one-handed" as well as the original, as the page advance button is not well located so you really need to use the touchscreen which cannot be done with the hand holding the book. In short, the PRS-600 was a real disappointment (except the dictionary, which is cool).

After getting the firmware letter I called Sony Style; they wouldn't allow me to return the PRS-600 as it was over a month old. BUT, after bringing in both the email and a printout of the Sony website footnoting that the PRS-500 was not compatible, and insisting that Sony forced me to buy a new reader, THEN released the firmware update, they allowed the return.

So now I will happily send off my PRS-500. My advice - don't go for the Touch if you upgrade (we also recently bought a PRS-300 Pocket Edition, and it does not have the screen glare problem that the Touch has).

11-18-2009, 07:46 AM	#57
Stu Segal Member Posts: 13 Karma: 10 Join Date: Jan 2007 Location: Just outside NYC Device: Prs-T1 PRS-300 PRS-505 PRS-500	Don't trade! On October 12, thinking Sony was never going to upgrade my PRS-500, I purchased a PRS-600 Touch so I could have access to the new formats. Thinking this was what I was going to have to use, I ignored the fact that the touchscreen has way more glare than the PRS-500, that the navigation is horrible, that the clock (which I thought would be a nice feature) was always several clicks away when reading and that unless very careful the touchscreen would show fingerprints. I also ignored the reality that the book really can't be read "one-handed" as well as the original, as the page advance button is not well located so you really need to use the touchscreen which cannot be done with the hand holding the book. In short, the PRS-600 was a real disappointment (except the dictionary, which is cool). After getting the firmware letter I called Sony Style; they wouldn't allow me to return the PRS-600 as it was over a month old. BUT, after bringing in both the email and a printout of the Sony website footnoting that the PRS-500 was not compatible, and insisting that Sony forced me to buy a new reader, THEN released the firmware update, they allowed the return. So now I will happily send off my PRS-500. My advice - don't go for the Touch if you upgrade (we also recently bought a PRS-300 Pocket Edition, and it does not have the screen glare problem that the Touch has).