MobileRead Forums - View Single Post - Firmware update for PRS-500 available

kilohertz53 · 11-17-2009, 04:23 PM

I boxed up and sent my beloved PRS-500 off for rejuvenation to the Laredo, Texas Sony Service Center today. I enclosed one copy of the form generated from the SonyStyle website, plus the confirming e-mail with the work order number, and (just in case) a letter stating that I wanted the free firmware update. With the prepaid/preprinted label from UPS, I didn't have to do any paperwork at all at the local UPS Store.

I just hope everything goes smoothly and I get my Reader back soon. If my Reader isn't back by the first week in December, I'm going to get very cranky.

11-17-2009, 04:23 PM	#79
kilohertz53 Zealot Posts: 141 Karma: 671 Join Date: Jul 2007 Location: Harwichport, MA Device: Sony PRS-500, Sony PRS-350, Augen "The Book"	I boxed up and sent my beloved PRS-500 off for rejuvenation to the Laredo, Texas Sony Service Center today. I enclosed one copy of the form generated from the SonyStyle website, plus the confirming e-mail with the work order number, and (just in case) a letter stating that I wanted the free firmware update. With the prepaid/preprinted label from UPS, I didn't have to do any paperwork at all at the local UPS Store. I just hope everything goes smoothly and I get my Reader back soon. If my Reader isn't back by the first week in December, I'm going to get very cranky.