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Old 11-16-2009, 07:57 PM   #13
jusmee
Wizard
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Posts: 1,047
Karma: 203682
Join Date: Oct 2009
Device: Libre 2
Quote:
Originally Posted by Robertb View Post
Dear Jusmee:

I would never dream or arguing, so the tone of this post is not to argue. I always do all my eBook Loading onto the same old SD card using a card reader/writer. Once done I pay zero attention to whether the device is on or off and just pop in the card which immediately presents the menu for the SD card automatically. I have not had any problem. That is just me.!.
Good to know that Astak supports removal and insertion of SD cards at any time.

Quote:
Originally Posted by Robertb View Post
This does not mean that I do not believe you, as I do. I am not technical enough to try to solve the problem. Can you email to www.support@astak.com or just call: 1-866-368-8788 (toll free)! If need be, I will have the factory look into it!.
Not necessary. I have a workaround, as I explained. I just wanted to make people, especially Astak, aware of it so it can go on the list of things that need fixing in a future firmware release. If you don't already have a process to capture these things from posts in forums like this, then you are missing out on valuable information that could help improve your product.

Quote:
Originally Posted by Robertb View Post
I DID once have another SD card that was giving me fits like this. I would load on music and the damned thing would show on the card but not on the Pocket PRO. I changed cards and that was the end of the problem. It may be your card is just not "agreeing" with the slot.

The card in question is the one YOU sent me with my PP with the sample free book library on it. It seems like a quality card (Kingston brand), and the device reads it properly the second time. Smells like a software bug to me.
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