Thread: PRS-500 owners: Will you take advantage of Sony's upgrade/trade-up offer?
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Old 11-16-2009, 06:55 PM   #25
EatingPie
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Join Date: Mar 2007
Device: Sony PRS-500 (RIP); PRS-600 (Good Riddance); PRS-505; PRS-650; PRS-350
Quote:
Originally Posted by questionfear View Post
Possibly it's a more complicated upgrade than plug in-->run software-->unplug.

Or there's a chance for a high rate of failure or user error, and they figure it's cheaper to do it themselves than it is to man customer service and go through the troubleshooting steps over the phone with a non-computer savvy consumer.
Well, part of the question is why wasn't it available in the first place? And why aren't drivers for the Mac, Win7 and Win64bit available?

I suspect it requires hardware work, not just simple firmware flashing. Maybe a new EPROM, CPU, or extra RAM added to the device. The latter two being welcome additions.

I would like to know more about what the upgrade entails before I make the jump (I didn't vote).

-Pie
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