MobileRead Forums - View Single Post - PRS-500 owners: Will you take advantage of Sony's upgrade/trade-up offer?

Studio717 · 11-16-2009, 05:38 PM

Dear Sony: Please match up your "repair confirmation" email text with your "upgrade your 500" program.

Everyone else: yes, I just received a repair confirmation email from Sony (note that this is a separate email from the UPS confirmation email) that makes little sense given the terms of their upgrade. I'm going ahead with it anyway, but, geez, how hard is it to write a standard email that fits the situation?

(Sorry for the blow-by-blow of this but in the past it has helped me when others have done it, so I'm giving it a try myself.)

11-16-2009, 05:38 PM	#24
Studio717 Addict Posts: 208 Karma: 575 Join Date: Oct 2006 Location: California Device: Various Kindles, iPhone, iPad, Galaxy 10.1	Dear Sony: Please match up your "repair confirmation" email text with your "upgrade your 500" program. Everyone else: yes, I just received a repair confirmation email from Sony (note that this is a separate email from the UPS confirmation email) that makes little sense given the terms of their upgrade. I'm going ahead with it anyway, but, geez, how hard is it to write a standard email that fits the situation? (Sorry for the blow-by-blow of this but in the past it has helped me when others have done it, so I'm giving it a try myself.) Last edited by Studio717; 11-16-2009 at 05:39 PM. Reason: fixing wrong word