Thread: Review: Waterstone's UK Customer Service
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Old 11-16-2009, 08:40 AM   #36
kenmark
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Posts: 204
Karma: 250000
Join Date: Jan 2009
Location: Great White North
Device: PRS-505
Quote:
Originally Posted by Sparrow View Post
I think Patricia deserves a bit more than just having her device repaired and returned after all that hassle. Waterstones were blithely assuming this was the end of the matter.
At a minimum, Waterstones should extend the warranty for Patricia's PRS-505 for the length of time she was without it.
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