MobileRead Forums - View Single Post - PRS300 Faulty Screens and inexistent international Support

sigmax · 11-16-2009, 08:38 AM

Hi There!

I feel like this post should be made Sticky for a while at least.

International (and any) potential buyers BEWARE:

1) There is a batch of FAULTY eink screens (being installed NOW by SONY at least on the PRS300). This has been mentioned before in this forum, but it should not be minimized, as you can figure it is crucial for an ebook READER that the screen works OK.

Well it does not. I just discovered that mine, bought around last days of October 2009, has the faault: When exposed to solar light (not the heat, the LIGHT), it starts to erase.

Let me stress this (I know, it is unpolite to play with fonts size, but I think it is a must:

It is most problematic. I am banned from reading outside or near a window!.

2) When trying to find support for this fault, I find out that SONY does not even have support outside USA and CANADA for these devices.

I live in Uruguay, South America, and a friend of mine brought me the prs300.

So now I am stuck with a new piece of garbage reader, just entering summer time and vacations, I will have to hide in dark places to read. jeje well that is a bit of exageration, but anyway:

Bottom line:

Sony readers (at least PRS300) are potentially flawed
Sony readers got no support outside USA and CANADA.

This (I think anyone will agree) is a nuisance.

Taken from SONYSTYLE Website:

"Paper-like Display for Easy ReadingFeaturing E Ink® Vizplex™ technology, the Reader Pocket Edition delivers an astonishing almost paper-like reading experience, which makes it easy to read, even outdoors in direct sunlight. " ..... NOT NOT NOT

Regards,

Enrique.

11-16-2009, 08:38 AM	#1
sigmax Connoisseur Posts: 53 Karma: 92 Join Date: Apr 2008 Location: Uruguay Device: SONY PRS-300	PRS300 Faulty Screens and inexistent international Support Hi There! I feel like this post should be made Sticky for a while at least. International (and any) potential buyers BEWARE: 1) There is a batch of FAULTY eink screens (being installed NOW by SONY at least on the PRS300). This has been mentioned before in this forum, but it should not be minimized, as you can figure it is crucial for an ebook READER that the screen works OK. Well it does not. I just discovered that mine, bought around last days of October 2009, has the faault: When exposed to solar light (not the heat, the LIGHT), it starts to erase. Let me stress this (I know, it is unpolite to play with fonts size, but I think it is a must: It is most problematic. I am banned from reading outside or near a window!. 2) When trying to find support for this fault, I find out that SONY does not even have support outside USA and CANADA for these devices. I live in Uruguay, South America, and a friend of mine brought me the prs300. So now I am stuck with a new piece of garbage reader, just entering summer time and vacations, I will have to hide in dark places to read. jeje well that is a bit of exageration, but anyway: Bottom line: Sony readers (at least PRS300) are potentially flawed Sony readers got no support outside USA and CANADA. This (I think anyone will agree) is a nuisance. Taken from SONYSTYLE Website: "Paper-like Display for Easy ReadingFeaturing E Ink® Vizplex™ technology, the Reader Pocket Edition delivers an astonishing almost paper-like reading experience, which makes it easy to read, even outdoors in direct sunlight. " ..... NOT NOT NOT Regards, Enrique. Last edited by sigmax; 11-16-2009 at 08:41 AM.